Privacy Policy

Austling Guangzhou Co., Ltd. (operating as “AutoTEC”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal and business data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or engage with our B2B manufacturing and export services.

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1. Information We Collect

As a B2B manufacturer, we primarily collect information related to your business to facilitate inquiries, quotes, and order fulfillment. The types of data we may collect include:

• Contact Information: Your name, company name, job title, email address, phone number, and WhatsApp number submitted through our inquiry forms or direct communication.
• Business Information: Shipping addresses, billing details, VAT/Tax identification numbers, and specific product requirements (e.g., OEM numbers, transmission models, order quantities).
• Website Usage Data: IP addresses, browser types, device information, and browsing patterns on our website collected via cookies and standard analytics tools to improve user experience.

2. How We Use Your Information

We use the collected information strictly for business purposes, including:

• Responding to your inquiries, providing product catalogs, and sending technical quotations.
• Processing and fulfilling your purchase orders, including arranging global logistics, customs clearance, and delivery.
• Providing customer support, after-sales service, and technical assistance regarding our transmission parts.
• Sending important administrative communications, such as order updates, shipping documents, and policy changes.
• Improving our website functionality, product offerings, and overall B2B customer experience.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal or business information to third parties for marketing purposes. We may share your information only in the following necessary circumstances:

• Service Providers: We share necessary details (such as shipping addresses and contact numbers) with trusted third-party logistics partners, freight forwarders, and shipping companies to deliver your orders.
• Legal Compliance: We may disclose information if required to do so by law, in response to valid requests by public authorities (e.g., customs agencies), or to protect our legal rights.

4. Data Security

We implement strict, industry-standard security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes secure server hosting, SSL encryption for data transmission on our website, and restricted internal access to your data only by authorized sales and engineering personnel.

5. International Data Transfers

Because AutoTEC exports transmission components globally, your information may be transferred to and maintained on servers located outside of your state, province, or country. By submitting your information to us, you consent to this transfer, ensuring it is handled securely in accordance with this Privacy Policy.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to analyze site traffic and improve your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some features of our website may not function optimally.

7. Your Data Rights

Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of the personal data we hold about you. To exercise these rights, please contact our support team using the details provided below.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices or legal requirements. Any changes will be posted on this page with an updated “Last Updated” date.

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9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at: